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NF Technology Services Complaint - waiting now for over 5 weeks... - iPod repair
NF Technology Services Complaint

NF Technology Services Complaint

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waiting now for over 5 weeks... - iPod repair


Promises made...
1) 'We will email you within 24 hours of receiving your device' (website) - PROMISE BROKEN.

2) 'We will return your call within 24 business hours' (phone message) - PROMISE REPEATEDLY BROKEN

3) 'At this time, we estimate that it will take 36-48 business hours for your repair to be completed. ' (email) - PROMISE BROKEN

4) 'This part will arrive within 5 business days, and your repair will be completed within 3 business days of the part arrival.' (email) - PROMISE BROKEN

So, it's now April 11 - over 5 weeks since NF TEch Services received my iPod and I wonder if I'm ever going to see it again...all incredibly annoying, frustrating and frankly rude.

How can they help me? By keeping at least one promise - fix my iPod and return it to me!


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Comments


jwmanz says: (9 years ago)
 0
Wow, I am in the exact same situation! Everything you mentioned lines up with my issue. I occassionally get an e-mail response from them, usually weeks after I e-mailed. They received my iPod on March 12 and I still don't have it back or have word from them that they have completed the repair. This is an extremely shaddy company and I would never do business with them. Awful experience.




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